Privacy Policy - Oxi

At Oxi Casino, we are committed to maintaining the highest standards of data protection and privacy for all our users. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you access our services. Protecting your data is not just a regulatory obligation; it is a fundamental aspect of the trust we strive to build with our community. We adhere strictly to the General Data Protection Regulation (GDPR) and other relevant international data protection laws to ensure that your information is handled transparently, securely, and exclusively for the purposes stated herein. By interacting with our platform, you acknowledge the practices described in this document.

Data Collection and Usage

To provide a seamless gaming experience at Oxi Casino, we collect specific information necessary for account management, transaction processing, and service optimization. Data collection is categorized as follows:

Personal Identifiable Information (PII): Data provided during registration, such as your full name, email address, physical address, and date of birth.
Technical Data: IP addresses, browser types, device identifiers, and login timestamps, which help us ensure the security of your account and improve platform functionality.
Transaction Records: History of deposits and withdrawals, maintained to comply with anti-money laundering (AML) regulations and financial reporting standards.
Communication Data: Records of correspondence through live chat, email, or telephone support services.

Legal Grounds for Processing

Oxi Casino processes your personal data only under specific legal frameworks:

Contractual Necessity: To fulfill the agreement of providing you with gaming services.
Legal Obligation: To comply with licensing requirements, AML/KYC laws, and tax reporting.
Legitimate Interests: To improve our platform, prevent fraud, and provide tailored marketing communications when you have consented to receive them.
Consent: Where you have explicitly opted into certain data processing activities.

Data Protection Measures

We employ industry-leading encryption technologies (such as SSL/TLS) to secure all data transmitted between your device and our servers. We restrict internal access to your personal information to authorized personnel only, who are bound by strict confidentiality agreements. Regular security audits are conducted to identify and mitigate potential vulnerabilities, ensuring that your data remains shielded from unauthorized access or disclosure.

Your Rights Under GDPR

As a user of Oxi Casino, you have specific rights regarding your data:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request the correction of inaccurate or incomplete information.
Right to Erasure: Under specific conditions, you may request the deletion of your personal data.
Right to Restrict Processing: You may request that we limit the processing of your data under certain circumstances.
Right to Data Portability: You may request a transfer of your data to another service provider.

Cookie Usage

Oxi Casino uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and provide personalized content. You may manage or disable cookies through your browser settings, although please note that some features of our website may not function correctly if cookies are disabled.

Responsible Gambling Disclosure

We are dedicated to providing a safe environment for all our players. Please remember that gambling should be a form of entertainment and not a way to generate income. We offer various tools, including deposit limits and self-exclusion, to help you stay in control. If you feel your gaming is becoming problematic, please visit our Responsible Gambling section for resources and professional support contacts.

International Data Transfers and Third Parties

We do not sell or rent your personal data. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and secure. In cases where data is transferred outside of the European Economic Area, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

Updates to this Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or our operational practices. The "Last Updated" date at the bottom of this page indicates when the document was most recently revised. We encourage you to review this policy regularly.

Contact Us

If you have questions regarding your data privacy or wish to exercise any of your rights, please contact our Data Protection Officer (DPO) at [email protected]. For general support inquiries, our team is available 24/7 via live chat at Oxi Casino or through our Contact Page.

Last Updated: August 28, 2026