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Responsible Gambling - Oxi

At Oxi Casino, we believe that online gaming should be a source of entertainment and excitement, not a source of financial or emotional distress. We are deeply committed to fostering a safe, transparent, and responsible gaming environment for all our players. This Responsible Gambling page serves as a formal commitment to protecting our users through industry-leading safety protocols, regulatory compliance, and practical tools designed to help you maintain control over your gameplay. We recognize that for a small minority, gambling can cease to be fun, which is why we provide robust measures to assist those who may be struggling with gambling-related issues. Our mission is to ensure that every session at Oxi Casino remains a positive experience grounded in personal responsibility and informed choice.

Our Commitment to Player Safety

Oxi Casino operates under the strict guidelines set by our licensing authorities. We hold ourselves to the highest standards of integrity, ensuring that our platform includes features that promote healthy habits. We implement Age Verification processes to ensure no minors access our services and utilize advanced monitoring systems to detect signs of problematic behavior. Our commitment extends beyond simple disclaimers; we actively invest in staff training to help our support team identify and assist players who express concern regarding their gambling activity.

Tools for Responsible Gaming

We provide a variety of self-management tools to help you keep your gaming habits within your personal limits. These tools are available directly within your account settings:

  • Deposit Limits: You may set daily, weekly, or monthly limits on the amount of money you deposit into your Oxi Casino account.
  • Wager Limits: Control the amount of money you stake over a specific period.
  • Loss Limits: Restrict the amount of net losses you can incur within a set timeframe.
  • Session Time Limits: Receive automated alerts or get logged out automatically once a predetermined period of play has elapsed.

Self-Exclusion and Account Cooling-Off

If you feel that your gaming is no longer under your control, we offer two distinct paths for restriction:

  1. Cooling-Off Period: A temporary break ranging from 24 hours up to one month. During this time, you will not be able to deposit or play, and you will be excluded from our marketing lists.
  2. Self-Exclusion: A more formal request to close your account for a defined period (e.g., 6 months, 1 year, or indefinitely). Once a self-exclusion request is processed, it cannot be reversed before the specified time expires, and we will take all reasonable steps to prevent the creation of new accounts.

To initiate a self-exclusion request, please contact our support team at [email protected].

Recognizing Problem Gambling

It is important to remain aware of your own behavior. Signs that your gambling may be becoming a problem include:

  • Spending more time or money than you intended.
  • Borrowing money or selling items to finance your gameplay.
  • Neglecting personal, work, or family responsibilities due to gambling.
  • Feeling anxious, irritable, or depressed when not playing.
  • Chasing losses in an attempt to recover previous funds.

External Resources and Professional Help

If you or someone you know is struggling, help is available. You do not have to face this alone. We encourage you to reach out to professional organizations that specialize in gambling addiction support:

  • Gamblers Anonymous: A fellowship of people who share their experience, strength, and hope with each other to solve their common problem. Visit their website to find local meetings.
  • GamCare: Provides information, advice, and support for anyone affected by gambling problems.
  • Gambling Therapy: Offers global online support for those affected by problem gambling.

Legal Disclaimers and Compliance

By accessing Oxi Casino, you acknowledge that gambling involves the risk of loss. You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher) to register and participate. It is your responsibility to ensure that online gambling is legal in your current place of residence. We reserve the right to request documentation at any time to verify your identity and age in accordance with our Know Your Customer (KYC) policies. Please remember that gaming is for entertainment purposes only and should never be viewed as a way to generate income or settle debts.

Contacting Support

If you have questions regarding these tools or need immediate assistance, our dedicated support team is available to assist you. You can reach us via:

Email: [email protected]

Live Chat: Available 24/7 through the Oxi Casino website.

Last updated: August 28, 2026